4d malaysia Platform Privacy Notice

What Data We Collect on 4d malaysia

Account Registration and Identity Verification

When you open a 4d malaysia account, we collect your name, email address, phone number, and date of birth. We use this information to create your account, send you notifications, and contact you if there is an issue with your account or a transaction. We store these details encrypted and do not share them with third parties except payment processors and regulatory bodies as legally required.

Before your first withdrawal, we require identity verification (KYC). You upload a government-issued ID (passport, driving licence, or national identity card) and proof of address (utility bill, bank statement, or government letter). We scan these documents using optical character recognition and compare them against public records databases to verify authenticity. Once verified, we store your documents securely and typically delete them after a standard retention period unless we are legally required to keep them longer.

Payment and Transaction Data

We collect information about every deposit and withdrawal you make on 4d malaysia. This includes the payment method used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer to mobile banking, local payment, online payment, e-wallet), the amount, the date, and the outcome (success or failure). We use this data to process your transactions, detect fraud, and comply with anti-money-laundering regulations.

We do not store your full payment card details on our servers. Payment processing is handled by third-party payment processors who are PCI-DSS compliant (certified secure data handling standards). We receive only a confirmation of payment from these processors; the actual card or bank details remain with the processor.

Gaming Activity and Betting Data

We log every bet you place, every spin result, every card hand, and every withdrawal request on 4d malaysia. This data is retained for audit purposes, fraud detection, and to provide you with a complete history of your account activity. You can review your betting history and transaction log at any time in your account dashboard.

We analyse aggregate gaming data (not linked to individual users) to understand platform usage patterns, detect anomalies, and improve our service. For example, we may analyse which games are most popular in Jakarta versus Surabaya, or which payment method users prefer. This analysis does not identify you personally.

Device and Access Data

When you use the 4d malaysia app or website, we collect technical information: your device type (Android, iOS, desktop), IP address, browser type, and access timestamps. We use this to diagnose technical issues, prevent fraud (e.g. detecting suspicious login locations), and improve app performance. We do not use this data to track you outside our platform.

Our 4d malaysia Data Protection Practices

Data Encryption and Security

We encrypt all data transmitted between your device and our servers using TLS (Transport Layer Security). This prevents third parties from intercepting your login credentials, payment details, or betting activity while it travels across the internet. We store sensitive data (passwords, payment details, KYC documents) encrypted at rest using industry-standard algorithms. Your password is hashed and salted, so even our staff cannot read your actual password.

Our servers are located in secure data centres with redundant backups, physical security controls, and 24/7 monitoring. If our primary server experiences an outage, your data is instantly replicated to a backup system. We conduct regular security audits and penetration testing to identify vulnerabilities before attackers find them.

Who We Share Your Data With

We share your data only with trusted third parties necessary to operate 4d malaysia:

• Payment processors (for DANA, e-wallet, mobile banking, local payment, online payment, and bank transfers) — they receive your payment details to process deposits and withdrawals.
• KYC verification providerswe share your ID and proof of address with third-party identity verification services to confirm your identity.
• Regulatory bodiesif required by law, we may share limited data with gambling regulators, tax authorities, or law enforcement.
• Fraud detection serviceswe may share transaction patterns with third-party fraud-detection systems to protect against abuse.

We do not sell your data to advertisers, data brokers, or marketing companies. We do not share your data with other gaming platforms or unrelated businesses. All third-party processors sign strict data-protection agreements.

Your Rights on 4d malaysia

You have the right to access all personal data we hold about you. You can request a copy of your data at any time by contacting our support team. You also have the right to correct inaccurate information—for example, if your email address is wrong, you can update it in your account settings or request our help.

You have the right to request deletion of your data, subject to legal constraints. If you ask us to delete your account, we will delete your personal information after a standard retention period (typically 30 days), except where we are legally required to keep records longer (e.g. for anti-money-laundering compliance, which may require retention for 5+ years).

You also have the right to lodge a complaint with a data-protection authority in your jurisdiction if you believe we have mishandled your data. We encourage you to contact us first so we can address your concerns directly.

Data Retention and Deletion

We retain your account data for as long as your 4d malaysia account is active, plus a standard retention period (typically 1–3 years) after you close your account, unless legal requirements mandate longer retention. Betting records and transaction logs are retained for at least 5 years for regulatory compliance and fraud prevention.

If you request account deletion, we mark your account as deleted and remove identifying details. However, we retain transaction records and betting history in anonymised form (without your name or contact information) for audit purposes. We cannot fully erase records if they are needed to resolve a dispute or comply with legal obligations.

Cross-Border Data Transfer

Our servers may be located outside Indonesia. When you use 4d malaysia, your data may be processed, stored, and accessed from servers in other countries. We take reasonable steps to ensure that any overseas processors protect your data to standards equivalent to Indonesian data-protection law. By using 4d malaysia, you consent to cross-border data transfer necessary to operate our service.

Changes to This Privacy Notice

We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or in-app notification. Your continued use of 4d malaysia after an update constitutes acceptance of the updated notice. We recommend reviewing this page periodically.

Contact Us About Privacy

If you have questions about our privacy practices, want to access or delete your data, or want to lodge a complaint, contact our support team via email or in-app chat. We aim to respond to all data-protection requests within 10 business days. We are available during standard operating hours and can assist you in English.